HUGE 3 DAY SALE Home Phone Service by Time Warner Cable

[Kathy]

From: Time Warner Cable
Sent: Wednesday, October 12, 2005 8:06 AM
Subject: HUGE 3 DAY SALE Home Phone Service by Time Warner Cable
Keep your same phone number
Works on existing phones & jacks
Just $39.95 a month for customers with Cable TV and High Speed Internet
Unlimited calling (U.S. & Canada)
Caller ID, Call Waiting, Speed Dial, Anonymous Call Reject, Call
Forwarding & more included at no extra charge
*Offer expires on October 14, 2005. Offer available to new Digital Phone
customers only. Must send in coupon to receive one month Digital Phone
service credit, does not include additional services or charges. Credit
will be applied to customer's Time Warner San Diego account. No cash
value. Not transferable. No copies accepted. Please allow 4-6 weeks for
coupon to arrive. Digital Phone service not yet available in some areas.
Some restrictions may apply, please call us for details. Digital Phone
does not include back-up power and, as in the case with an electricpowered
cordless home phone, should there be a power outage, Digital Phone will
not be available and E911 may not be accessible. Other restrictions may
apply. Offer available in Time Warner Cable residential Digital Phone
serviceable areas only. Additional charges apply for taxes, fees,
Directory Assistance, Operator Services, and calls to international
locations.
To unsubscribe from Time Warner Cable's Road Runner e-mail list, please
CLICK HERE.

I've been overall satisfied with our TW service until the last few months.

Given that nobody is there to answer the phone when I call for tech support
(which isn't often), I wouldn't consider starting phone service with T/W in
a million years, no matter what sort of deals they were offering.

I've tried intermittently to call the T/W phone number for the last 3 days
and all I get is a busy signal.

After 10 years with T/W, we're finally looking for something else. This is
intolerable.

- Kathy

[Edwin Kruse]

Forwarded this to Marketing Director.

Also, I forwarded your issue with a movie that wouldn't play to the main
admin of VOD.

Edwin Kruse
Network Services Manager
TWC San Diego

Post by Kathy

From: Time Warner Cable
Sent: Wednesday, October 12, 2005 8:06 AM
Subject: HUGE 3 DAY SALE Home Phone Service by Time Warner Cable
Keep your same phone number
Works on existing phones & jacks
Just $39.95 a month for customers with Cable TV and High Speed Internet
Unlimited calling (U.S. & Canada)
Caller ID, Call Waiting, Speed Dial, Anonymous Call Reject, Call
Forwarding & more included at no extra charge
*Offer expires on October 14, 2005. Offer available to new Digital Phone
customers only. Must send in coupon to receive one month Digital Phone
service credit, does not include additional services or charges. Credit
will be applied to customer's Time Warner San Diego account. No cash
value. Not transferable. No copies accepted. Please allow 4-6 weeks for
coupon to arrive. Digital Phone service not yet available in some areas.
Some restrictions may apply, please call us for details. Digital Phone
does not include back-up power and, as in the case with an electricpowered
cordless home phone, should there be a power outage, Digital Phone will
not be available and E911 may not be accessible. Other restrictions may
apply. Offer available in Time Warner Cable residential Digital Phone
serviceable areas only. Additional charges apply for taxes, fees,
Directory Assistance, Operator Services, and calls to international
locations.
To unsubscribe from Time Warner Cable's Road Runner e-mail list, please
CLICK HERE.

I've been overall satisfied with our TW service until the last few months.
Given that nobody is there to answer the phone when I call for tech support
(which isn't often), I wouldn't consider starting phone service with T/W in
a million years, no matter what sort of deals they were offering.
I've tried intermittently to call the T/W phone number for the last 3 days
and all I get is a busy signal.
After 10 years with T/W, we're finally looking for something else. This is
intolerable.
- Kathy

[Kathy]

Post by Edwin Kruse
Forwarded this to Marketing Director.
Also, I forwarded your issue with a movie that wouldn't play to the main
admin of VOD.

Muchas gracias, Edwin.

- Kathy

[Scott Lindner]

Just $39.95 a month for customers with Cable TV and High Speed Internet
Unlimited calling (U.S. & Canada)

Is this really a good deal? It seems excessive to me. For less than that
you can get a digital cell phone and make just as many calls and get all of
the features.

I haven't had phone service in a long time so I don't know what's normal for
a telephone at home anymore.

Scott

[stevech]

I guess TWC thinks naieve people will buy $40+ fees digital phone.
ViaTalk, Vonage, BroadVox and others are half that price.

Post by Scott Lindner

Just $39.95 a month for customers with Cable TV and High Speed Internet
Unlimited calling (U.S. & Canada)

Is this really a good deal? It seems excessive to me. For less than that
you can get a digital cell phone and make just as many calls and get all of
the features.
I haven't had phone service in a long time so I don't know what's normal for
a telephone at home anymore.
Scott

[Scott Lindner]

Post by stevech
I guess TWC thinks naieve people will buy $40+ fees digital phone.
ViaTalk, Vonage, BroadVox and others are half that price.

Phew.... for a moment there I was thinking, "Is this really what people are
paying for a phone at home these days?"

I can see the AOL influence on the corporation is still kicking.. charge
more for less!