Free AOL with RR service-HOW?

[John W Montgomery]

Time Warner now says that AOL is free with $44.95 RR service. My question is how do I sign up for that using RR as a qualifier. I have been to the AOL site and all they offer is free trials and other price options, but no where do I see a place to register for FREE AOL. Please offer instructions to sign up for this if we want it because it seems that AOL has nothing regarding the combined service offer.
JOHN

[p***@san.rr.com]

You have to call in and ask to have it added to your TWC-San Diego account.
I converted my AOL account today, so I no longer pay $14.95 per month to
AOL..

Post by John W Montgomery
Time Warner now says that AOL is free with $44.95 RR service. My question is how do I sign up for that using RR as a qualifier. I have been to the AOL site and all they offer is free trials and other price options, but no where do I see a place to register for FREE AOL. Please offer instructions to sign up for this if we want it because it seems that AOL has nothing regarding the combined service offer.
JOHN

[stevech]

AOL - buy why?

Post by p***@san.rr.com
You have to call in and ask to have it added to your TWC-San Diego account.
I converted my AOL account today, so I no longer pay $14.95 per month to
AOL..

Post by John W Montgomery
Time Warner now says that AOL is free with $44.95 RR service. My question

is how do I sign up for that using RR as a qualifier. I have been to the AOL
site and all they offer is free trials and other price options, but no where
do I see a place to register for FREE AOL. Please offer instructions to sign
up for this if we want it because it seems that AOL has nothing regarding
the combined service offer.

Post by p***@san.rr.com

Post by John W Montgomery
JOHN

[John W Montgomery]

Well I did call them and they told me that they (TW) would have to send out a tech and he would have a special install CD and then he would create a special screen name so that the service would be free. I said NO. I don't want to go thru all that. So it appears that TW has some special procedure to enable the free AOL. I was just curious to try it and see what's on their servers-but after hearing how they would have to send a tech out........FORGET IT!
JOHN

[doubter]

Post by John W Montgomery
Well I did call them and they told me that they (TW) would have to send out a tech and he would have a special install CD and then he would create a special screen name so that the service would be free. I said NO. I don't want to go thru all that. So it appears that TW has some special procedure to enable the free AOL. I was just curious to try it and see what's on their servers-but after hearing how they would have to send a tech out........FORGET IT!
JOHN

At "free" AOL costs too much. Much like Real player, AOL feels that it has
the right to install crap all over you computer. I once made the mistake
of merely browsing an AOL disk. I found it added "try AOL free" links and
other ads on the computer.

Just say NO to AOL.

[Frank ess]

Post by p***@san.rr.com
You have to call in and ask to have it added to your TWC-San Diego
account. I converted my AOL account today, so I no longer pay $14.95
per month to AOL..
Well I did call them and they told me that they (TW) would have to
send out a tech and he would have a special install CD and then he
would create a special screen name so that the service would be
free.
I said NO. I don't want to go thru all that. So it appears that TW
has some special procedure to enable the free AOL. I was just
curious
to try it and see what's on their servers-but after hearing how they
would have to send a tech out........FORGET IT!
JOHN

So the difference is in being an AOL subscriber and a simple phone
call, versus not having AOL and having to do some onerous
hoop-jumping?

I'd like to get AOL again. Some of my happiest moments were in AOL
chat rooms. Really.

[John W Montgomery]

Yep-that's pretty much it.
I just wish they (TW) would make it clear that we now have this benefit and how to enable it. It's not advertised and why make it so complicated to enable it. Just give me the promotion code and let me use my master log-in and I'll sign up in a heartbeat for free AOL. I just want to log in and try it out. I think because there is no revenue stream here and it is an extra (TW) does not aggressively push this benefit. I don't want any outside help to get AOL. If I can't just install it myself and use it with a code TW provides then I'm not interested in having some SPECIAL technique used to enable it. My gut feeling is to be cautious here with the so called AOL benefit and unless I can do it all myself from my own computer I don't want it. All I wanted to do was look around on it since it's been awhile but too many hoops too jump for me on this one!
JOHN

[Scott Lindner]

I'm guessing the idea is to only tell the people that are not fully invested
in TWC. LIke the people that only have ISP access and not the full bloated
TV package. They still want your monthly AOL subscription fee. This is
TWC/AOL afterall. It ain't about fair or right. It's about being just
barely legal and sometimes I question if they are even that.

I doubt it's going to be hard to use once you get it figured out. Good
luck. Post your information when you find it.

[Frank ess]

Post by Scott Lindner
I'm guessing the idea is to only tell the people that are not fully
invested in TWC. LIke the people that only have ISP access and not
the full bloated TV package. They still want your monthly AOL
subscription fee. This is TWC/AOL afterall. It ain't about fair or
right. It's about being just barely legal and sometimes I question
if they are even that.
I doubt it's going to be hard to use once you get it figured out.
Good luck. Post your information when you find it.

What I did was create an AOL account to try free for fifty(?) days and
start paying by CC.

Went on to AOL and found that my kind of account would not allow
change of terms.

Went on AOL Chat Help (Billing)and explained I expected to find a way
to transform my account to a free style. The Chat-helper equivocated
for a few lines when I suggested his answer (separate bills from AOL
and TW-RR) was not one that applied to my question. I got the
impression he was cycling through his script resources. At last he
gave me a number to call:
1 866 210 3626

That is an AOL number where the very pleasant and well-informed lady
knew exactly what I wanted and how to give it to me. She clicked a few
clicks and read a script or two, connected to TW-RR and we had a
three-way for a few minutes while the TW-RR lady clicked a few clicks
and AOL-lady and I chatted about where we are (San Diego, OK City),
until finally The TW-RR lady (Canada) announced it was done. The AOL
lady summed it up: RR would continue to bill for the usual services,
AOL would be free unless I took advantage of some other of their
services, in which case (not likely, but who knows?) charges would
appear on the TW-RR statement.

The ladies were quick and sure, and very nice to deal with. They asked
once and got it right the first time. The whole telephone procedure
took about ten minutes. Now, even though I may never sign on to AOL
again it's there, at home and abroad, for no more than a half-hour
investment.

Something of an unnecessary pain in the butt, and I guess if they
really wanted everyone to have both services they'd make it easier.
For all I know, new RR customers get it done in their original
install, which would make sense.

That's my story and I'm sticking to it.

[relic]

Frank ess wrote:
<snip>

Post by Frank ess
That's my story and I'm sticking to it.

Hmmm... AOL :: "very pleasant and well-informed"

Is that possible?

[Frank ess]

Post by relic
<snip>

Post by Frank ess
That's my story and I'm sticking to it.

Hmmm... AOL :: "very pleasant and well-informed"
Is that possible?

That's my story and I'm sticking to it.

Ask for Frances.

[a]

Frank,

I pretty much did the same thing. However, when I log into my aol.com
account settings page, the billing service still says "29.95/month". What
does yours say?

I think you lucked out where they 3-way'd the call. I just got into
call-transfer-hell. AOL said their system should show that the billing code
request should be visible in the AOL system, but it wasn't; however, TWCable
said the correct billing options were transmitted. When I called to verify,
they transferred me back to the same people!

Post by Frank ess

Post by Scott Lindner
I'm guessing the idea is to only tell the people that are not fully
invested in TWC. LIke the people that only have ISP access and not
the full bloated TV package. They still want your monthly AOL
subscription fee. This is TWC/AOL afterall. It ain't about fair or
right. It's about being just barely legal and sometimes I question
if they are even that.
I doubt it's going to be hard to use once you get it figured out.
Good luck. Post your information when you find it.

What I did was create an AOL account to try free for fifty(?) days and
start paying by CC.
Went on to AOL and found that my kind of account would not allow change of
terms.
Went on AOL Chat Help (Billing)and explained I expected to find a way to
transform my account to a free style. The Chat-helper equivocated for a
few lines when I suggested his answer (separate bills from AOL and TW-RR)
was not one that applied to my question. I got the impression he was
1 866 210 3626
That is an AOL number where the very pleasant and well-informed lady knew
exactly what I wanted and how to give it to me. She clicked a few clicks
and read a script or two, connected to TW-RR and we had a three-way for a
few minutes while the TW-RR lady clicked a few clicks and AOL-lady and I
chatted about where we are (San Diego, OK City), until finally The TW-RR
lady (Canada) announced it was done. The AOL lady summed it up: RR would
continue to bill for the usual services, AOL would be free unless I took
advantage of some other of their services, in which case (not likely, but
who knows?) charges would appear on the TW-RR statement.
The ladies were quick and sure, and very nice to deal with. They asked
once and got it right the first time. The whole telephone procedure took
about ten minutes. Now, even though I may never sign on to AOL again it's
there, at home and abroad, for no more than a half-hour investment.
Something of an unnecessary pain in the butt, and I guess if they really
wanted everyone to have both services they'd make it easier. For all I
know, new RR customers get it done in their original install, which would
make sense.
That's my story and I'm sticking to it.
--
Frank ess

[Frank ess]

Post by a
Frank,
I pretty much did the same thing. However, when I log into my
aol.com
account settings page, the billing service still says "29.95/month".
What does yours say?

Mine says: "$0.00" per month, due on the 15th.

In the august bulletin there was a link to this page:
http://content.rr.com/marketing/trracksonline/aol_landing/

Seems to me someone stopped short in your process. I recommend calling
late at night, when the parties seem less occupied.
--
Frank ess

Post by a
I think you lucked out where they 3-way'd the call. I just got into
call-transfer-hell. AOL said their system should show that the
billing code request should be visible in the AOL system, but it
wasn't; however, TWCable said the correct billing options were
transmitted. When I called to verify, they transferred me back to
the same people!

Post by Frank ess

Post by Scott Lindner
I'm guessing the idea is to only tell the people that are not fully
invested in TWC. LIke the people that only have ISP access and not
the full bloated TV package. They still want your monthly AOL
subscription fee. This is TWC/AOL afterall. It ain't about fair or
right. It's about being just barely legal and sometimes I
question
if they are even that.
I doubt it's going to be hard to use once you get it figured out.
Good luck. Post your information when you find it.

What I did was create an AOL account to try free for fifty(?) days
and start paying by CC.
Went on to AOL and found that my kind of account would not allow
change of terms.
Went on AOL Chat Help (Billing)and explained I expected to find a
way to transform my account to a free style. The Chat-helper
equivocated for a few lines when I suggested his answer (separate
bills from AOL and TW-RR) was not one that applied to my question.
I
got the impression he was cycling through his script resources. At
last he gave me a number to call: 1 866 210 3626
That is an AOL number where the very pleasant and well-informed lady
knew exactly what I wanted and how to give it to me. She clicked a
few clicks and read a script or two, connected to TW-RR and we had
a
three-way for a few minutes while the TW-RR lady clicked a few
clicks and AOL-lady and I chatted about where we are (San Diego, OK
City), until finally The TW-RR lady (Canada) announced it was done.
The AOL lady summed it up: RR would continue to bill for the usual
services, AOL would be free unless I took advantage of some other
of
their services, in which case (not likely, but who knows?) charges
would appear on the TW-RR statement. The ladies were quick and
sure, and very nice to deal with. They
asked once and got it right the first time. The whole telephone
procedure took about ten minutes. Now, even though I may never sign
on to AOL again it's there, at home and abroad, for no more than a
half-hour investment. Something of an unnecessary pain in the butt,
and I guess if they
really wanted everyone to have both services they'd make it easier.
For all I know, new RR customers get it done in their original
install, which would make sense.
That's my story and I'm sticking to it.
--
Frank ess

[stevech]

I recall that AOL has a means for non-subscribers to have some sort of
associate membership and use their generic browsers to access the AOL chat
rooms.
Yahoo chat rooms can be inspiring too.

Post by Frank ess

Post by p***@san.rr.com
You have to call in and ask to have it added to your TWC-San Diego
account. I converted my AOL account today, so I no longer pay $14.95
per month to AOL..
Well I did call them and they told me that they (TW) would have to
send out a tech and he would have a special install CD and then he
would create a special screen name so that the service would be
free.
I said NO. I don't want to go thru all that. So it appears that TW
has some special procedure to enable the free AOL. I was just
curious
to try it and see what's on their servers-but after hearing how they
would have to send a tech out........FORGET IT!
JOHN

So the difference is in being an AOL subscriber and a simple phone
call, versus not having AOL and having to do some onerous
hoop-jumping?
I'd like to get AOL again. Some of my happiest moments were in AOL
chat rooms. Really.
--
Frank ess