Post by v***@despammed.comWhat about people that already have AOL? I already have AOL
installed as well
and don't want to reinstall because it takes hours to clean up the damage that
AOL wreaks during install. I haven't seen anything about merging the two
accounts except on a Virginia RR site and they said I needed to do it locally.
Duh! Thanks for telling me how! Oh well, I guess I'll take a pull on the ol'
customer service slot machine and see if I come up busy signals or get ringing
through and hit the jackpot...or do I have to call AOL? Ho-hum.
=[
\
...
"At last he
gave me a number to call:
1 866 210 3626
That is an AOL number where the very pleasant and well-informed lady
knew exactly what I wanted and how to give it to me. She clicked a few
clicks and read a script or two, connected to TW-RR and we had a
three-way for a few minutes while the TW-RR lady clicked a few clicks
and AOL-lady and I chatted about where we are (San Diego, OK City),
until finally The TW-RR lady (Canada) announced it was done. The AOL
lady summed it up: RR would continue to bill for the usual services,
AOL would be free unless I took advantage of some other of their
services, in which case (not likely, but who knows?) charges would
appear on the TW-RR statement.
The ladies were quick and sure, and very nice to deal with. They asked
once and got it right the first time. The whole telephone procedure
took about ten minutes."
Ask for Frances.